Direct Billing for Therapy at Let’s Heal Health & Wellness
Direct Billing
At Let’s Heal Health & Wellness, we’re proud to offer direct billing for eligible services, ensuring a seamless and hassle-free experience for our clients.
For services covered by third-party insurers, including ICBC claims, please note that a valid credit card must be kept on file. This is required to cover any applicable fees such as deductibles, co-payments, or missed appointment charges.
We work with a variety of insurance providers to make your journey to wellness as convenient as possible. For a complete list of supported providers or to learn more about our billing process, please don’t hesitate to contact us.
Experience care and convenience at Let’s Heal Health & Wellness, where your well-being is our priority!
Empire Life
Equitable Life
Claim Secure
Johnson Inc.
Maximum Benefit
TD Insurance
Partnership of Care
Patients’ Charter of Rights & Responsibilities
Your Responsibilities as a Patient
To ensure the most effective treatment, your active participation is essential. As a patient, you are responsible for:- Commitment to Your Treatment Plan: Follow the guidance and recommendations of your healthcare practitioner to achieve the best possible outcomes.
- Adherence to Policies and Fees: Respect clinic policies related to appointment scheduling, cancellation, fees, and procedures.
- Honest Communication: Provide accurate and complete information about your health, medical history, and any changes to your condition.
- Providing Feedback: Share your feedback—whether positive or constructive—to help us enhance the quality of our services.
- Respect for Others: Maintain a respectful environment by showing courtesy toward staff, practitioners, and other patients.
- Updating Contact Information: Ensure your contact details are accurate and up-to-date for timely communication.
Your Rights as a Patient
At Let’s Heal Health & Wellness, we are committed to providing care that respects your individual needs and preferences. As a patient, you have the right to:- Ethical and Professional Care: Receive treatment from practitioners who uphold integrity, accountability, and professionalism.
- Clear Communication: Expect respectful and transparent communication throughout your consultation and treatment.
- Full Disclosure of Fees and Policies: Access clear and detailed information about our clinic’s policies and associated fees.
- Patient-Centered, Safe Care: Experience care that prioritizes your comfort, safety, and individual health goals.
- Accurate Record-Keeping: Rest assured that your health records will be maintained with accuracy and confidentiality.
- Privacy and Comfort: Be treated in a clean, private, and accessible environment designed to support your well-being.
- Accessibility and Inclusivity: Request reasonable accommodations for any accessibility needs.
- Current and Informed Care: Benefit from practitioners who stay informed about the latest health practices and treatments.
- Timely Referrals: Receive prompt referrals to other healthcare professionals when required.
- Confidentiality: Trust that your personal health information will be protected in compliance with all privacy regulations.
- Professional Boundaries: Be treated with dignity and respect, with professional boundaries maintained at all times.
- Transparency: Expect full disclosure of any potential conflicts of interest.
*If you don’t see your insurance provider listed here, please contact the clinic*
Cancellation Policy
We kindly ask that you provide advance notice if you need to cancel or reschedule an appointment. Fees may apply for missed appointments or late cancellations.
For pricing details with MSP coverage or claim-related appointments, please speak to our reception team.
Rates & Pricing
To view our rates and pricing for all available treatments, please click below to access our online booking system.